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Privacy Policy

Privacy Policy

Effective Date: October 16, 2025

Thank you for choosing to be part of our community at RO HD IPTV Player (“Company”, “we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application RO HD IPTV Player (the “App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

a. Personal Information

When you use RO HD IPTV Player, we may collect the following information:

  • Email address (used for sign-in/sign-up via Firebase Authentication)
  • Device identifiers (e.g., IP address, device model, OS version)

We do not collect sensitive personal data such as your financial, biometric, or health information.

b. Usage Data

We use Firebase Analytics to collect data on how you interact with our app, such as:

  • Screens viewed
  • Time spent in the app
  • Button taps and feature usage
  • Crash and performance reports

c. Subscription and Purchase Data

We use Qonversion SDK to manage in-app subscriptions. It may collect:

  • Purchase receipts
  • Subscription status
  • Trial or offer eligibility
  • Country or region data for compliance and pricing

2. How We Use Your Information

  • To authenticate and manage user accounts
  • To improve app functionality and performance
  • To understand usage patterns via analytics
  • To manage subscriptions and offer tailored plans
  • To send important updates or alerts related to the app

3. Sharing Your Information

We do not sell your personal information. However, we may share limited information with trusted third parties who help us operate the app:

  • Firebase (Google LLC): Authentication and analytics
  • Qonversion, Inc.: Subscription tracking and management

These third parties are obligated to keep your information secure and confidential.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you with services. If you delete your account, we delete your data unless retention is required by law.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to data processing in some cases
  • Portability: Request your data in a machine-readable format

To exercise any of these rights, please contact us at privacy@example.com.

6. Children's Privacy

Our app is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If we learn that we have collected personal information from a child, we will delete it.

7. Data Security

We use industry-standard measures to protect your data, including:

  • HTTPS encryption
  • Secure Firebase Authentication
  • Limited internal access to data

While we strive to use commercially acceptable means to protect your information, no method is 100% secure.

8. International Data Transfers

Your information may be processed in countries outside your country of residence, including the United States. These countries may have different data protection laws, but we ensure adequate safeguards are in place.

9. App Store & Google Play Policy Compliance

Apple App Store

  • We comply with Apple’s App Store Review Guidelines, including data privacy rules under Section 5.1.
  • We use Apple’s required permission prompts when accessing personal data.
  • No user data is shared with third parties for tracking without explicit user consent.

Google Play Store

  • We comply with Google’s User Data Policy and declare all data types collected via the Google Play Console’s Data Safety section.
  • We do not sell user data or request permissions unrelated to core app functionality.
  • Subscription and in-app purchase disclosures are made clear and upfront.
  • We ensure transparency and user control over any personal or device data collected or shared in accordance with store-specific policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via the app or other appropriate means and update the “Effective Date” at the top.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: suportrohd@gmail.com